Privacy Policy - Open Doors Property

Privacy Policy

Home Privacy Policy

Open Doors Property Group Pty Ltd trading as Open Doors Buyers Agent is committed to protecting your privacy in compliance with the Privacy Act 1988 and the Australian Privacy Principles.  Open Doors Buyers Agent is committed to the Australian Privacy Legislation in the way it collects, uses, secures and discloses personal information.

Information Collection, Use and Disclosure

During the course of your involvement with Open Doors Buyers Agent, we may collect, use or disclose personal information about you for the following purposes:

  • Assisting you to sell your property;
  • Assisting you to purchase a property;
  • Assisting you to lease a property (either as lessor or lessee);
  • Assisting you to obtain a loan;
  • Recording or accessing information at the Titles Registry Office or other government agency;
  • Recording or accessing information on tenancy information services or databases;
  • Client and business relationship management;
  • Insurance and governance purposes;
  • Statistical purposes;
  • Promoting and advertising Open Doors Buyers Agent, products and services.

The types of personal information we may collect, use or disclose about you includes but is not limited to:

  • Your full name;
  • Your date of birth;
  • Your residential address;
  • Your postal address;
  • Your email address;
  • Your home telephone number;
  • Your work telephone number;
  • Your mobile telephone number;
  • Your occupation and business address;
  • Financial information including details of your employer, income, name of bank or financial institution;
  • Details of your spouse, de facto, dependent children, and room mates;
  • Details of properties owned by you;
  • Details of your current financial situation and your goals

In order to provide products and services to you, we may disclose your personal information to the persons/organisations described below:

  • In the event that you are a buyer, we may disclose your personal information; a) to the sellers of the property you are purchasing; b) to the agents selling the property; c) legal representatives selling the property
  • In the event that you are a seller, we may disclose your personal information; a) to prospective buyers of the property owned by you; b) to selling agents to assist you in selling your property;
  • Your legal advisor(s) and the legal advisor(s) representing the other party(s) involved in your transaction;
  • Your financial institution and/or financial advisor;
  • Insurance providers and brokers;
  • Utility providers and utility connection service providers;
  • Persons or organisations involved in providing, managing or administering our product or service including independent contractors engaged by us as real estate agents;
  • Tradespeople engaged by us to repair or maintain a property owned by you;
  • Organisations involved in maintaining, reviewing and developing our business systems, procedures and infrastructure including maintaining or upgrading our computer systems;
  • Persons or organisations involved in purchasing part or all of our business;
  • Our related companies;
  • Organisations involved in the payments systems including financial institutions, merchants and payment organisations;
  • The Titles Registry Office or other government agencies;
  • Police;
  • Real estate websites;
  • Real estate peak bodies;

Whenever it is reasonable or practicable to do so, we will collect your personal information directly from you. Sometimes it will be necessary for us to collect information from a third party or a publicly available source, such as a credit reporting agency, your legal adviser, your past or current employers, your previous lessors or property managers, and tenancy information services or databases.

In the course of providing services to you, it may be necessary for us to enter your personal information into forms generation software and real estate websites.  Depending on the terms of use of such software and websites, a third party may acquire rights to use or disclose information entered into the relevant forms or websites.

We may disclose your personal information to recipients within Australia. Should information be required to be sent overseas, we will take steps to protect the privacy of your information.

We need your permission to collect, use and disclose your personal information, and we therefore ask that you sign the consent on the first page of this document to indicate your consent.

In the event that you do not consent to Open Doors Buyers Agent collecting and releasing your personal information as described above, we may be unable to provide the services requested by you.

You have the right to request access to your information and to request that Open Doors Buyers Agent update or correct your personal information.  A charge may apply for providing access to your information.

Any information or articles and newsletters on this website are for general information purposes only and are not to be taken as specific professional, legal or financial advice particular to your circumstances.

The concepts, ideas, calculations, formulae, and all other information and intellectual property contained within this website is the property of Open Doors Buyers Agent. The material within this website is subjected to copyright and is proprietary to Open Doors Buyers Agent.  No part thereof may be reproduced or distributed in any form for any purpose without the prior written consent of Open Doors Buyers Agent.

If you have comments or questions about our privacy policy, please feel free to contact us.